ABOUT US

Our Organisation

Aspire Care and Support Ltd is a dedicated children’s residential care provider with a clear purpose: to provide a safe, supportive and nurturing environment for vulnerable children and young people. Every assessment is individually matched to need, regularly reviewed, and every child is placed at the forefront of everything we do.

Whether children are with us for a short period or a longer stay, our focus remains constant — on transitions, personal growth, stability and realistic positive outcomes.

OUR LEADERSHIP

The People Behind Ashton House

Responsible Individual

Ann Norris

Ann brings over 12 years of senior leadership experience within services supporting vulnerable children, young people and families, alongside 17 years in the charitable sector supporting vulnerable families and young parents across areas including parenting skills, independent living and financial management.

Ann’s background encompasses extensive responsibility for safeguarding governance, health and safety, policy development, multi-agency working and quality assurance. She holds a Level 5 Diploma in Leadership and Management, a Level 5 Safeguarding qualification, and is a qualified Motivational Interviewing practitioner.

As Responsible Individual, Ann provides clear strategic oversight, robust safeguarding leadership and consistent support and challenge to the Registered Manager — ensuring regulatory requirements are fully met and children’s welfare remains at the heart of every decision.

ann.norris@aspirecareandsupport.co.uk 

07749 130565

Registered Manager

Teresa Alero Farrelly

Teresa brings more than 27 years of leadership and safeguarding expertise to her role as Registered Manager. Her career has spanned frontline practice management, service development, supervision and appraisal of staff, financial oversight, complaints management and disciplinary processes.

As a former Nominated Individual, Teresa successfully established residential services, ensured full Ofsted compliance, and led an organisation through inspection. Her experience as an Independent Reviewing Officer and Child Protection Conference Chair has equipped her to manage high-risk situations with calm authority. She also holds a Certificate in Leadership and Management and a Level 5 Diploma in Management of a Residential Children’s Home.

Teresa has managed an array of social work teams including Child Protection, Looked After Children and Child in Need, and was part of the pilot for the Child Assessment Framework as an Area Team Leader. She is a trained Motivational Interviewing practitioner as well as a trained PACE practitioner, and has extensive experience of Local Authority Designated Officer work, including managing allegations against staff and chairing complex multi-agency safeguarding meetings.

teresa.farrelly@aspirecareandsupport.co.uk  

07984 973516

Non-Operational Directors

James Bennett & Sergiu Ghiuzan

James and Sergiu serve as Non-Operational Directors, providing strategic oversight, financial governance and long-term sustainability planning. As parents themselves, both bring a deep personal commitment to ensuring every child receives the stability, care and opportunities they deserve.

James is the parent of a child with Autism and complex behavioural needs, and this lived experience directly informs the ethos and values of Aspire Care and Support — shaping a service that is compassionate, patient and genuinely child-centred. Both Directors bring extensive experience in business and property development.

Privacy policy

Privacy Policy

Effective Date: 3 August 2026
Last Updated: 3 August 2026
Version: 1.0

Privacy Policy

At Aspire Care Support, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have under UK data protection law.

By using our website or contacting us through our online contact form, you agree to the practices described in this policy.

Who We Are

Aspire Care Support is the data controller responsible for the personal information collected through this website.

Our contact details can be found on the Contact Us page of this website.

Information We Collect

We only collect the information that you choose to provide when completing our contact form. This may include:

We also collect limited technical information through Google Analytics, such as anonymous website usage statistics, where you have given consent.

How We Use Your Information

We use your information to:

We do not sell your personal information or use it for marketing purposes.

Lawful Basis for Processing

We process your personal information under one or more of the following lawful bases:

Sharing Your Information

We only share your information where necessary.

This may include:

All third parties are required to keep your information secure and only process it for authorised purposes.

International Transfers

Some of our service providers, including Microsoft, may process data outside the United Kingdom. Where this happens, appropriate safeguards are in place to protect your information in accordance with UK data protection legislation.

How Long We Keep Your Information

Website enquiries submitted through our contact form are retained for up to 12 months.

Where an enquiry results in an ongoing professional relationship, information may be retained for longer where required by law or professional obligations.

Your Rights

Under UK GDPR, you have the right to:

To exercise any of these rights, please contact us using the details provided on our website.

Cookies

Our website uses cookies to improve your browsing experience and to collect anonymous website statistics where you have given consent.

Further information is available in our Cookie Policy.

Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no website or internet transmission can ever be guaranteed to be completely secure.

Complaints

If you are unhappy with how we handle your personal information, we would appreciate the opportunity to resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Cookie policy

Cookie Policy

Effective Date: 3 August 2026

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function correctly, remember your preferences and provide information about how visitors use the site.

Cookies We Use

Essential Cookies

These cookies are necessary for the operation of the website and cannot be disabled through our cookie preferences.

They may be used to:

Analytics Cookies

With your consent, we use Google Analytics to understand how visitors use our website.

Google Analytics helps us understand information such as:

This information is aggregated and does not identify individual visitors.

Managing Cookies

When you first visit our website, you will be asked whether you wish to accept optional cookies.

You can also manage or delete cookies at any time through your web browser settings.

Please note that disabling essential cookies may affect the functionality of the website.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements.

Cookie choices

Necessary cookies are always active because the website cannot function correctly without them. Optional categories are off until you choose them.