THE PEOPLE WHO MAKE IT HAPPEN
Our Staffing Structure
Aspire Care and Support Ltd operates with a clear, accountable management structure. Every role has defined responsibilities, every staff member receives regular supervision, and every layer of the structure ensures children are always safe, well-supported and cared for by trained professionals. A four-week rolling rota minimises reliance on agency workers — because stability in staffing means stability for children.
Responsible Individual
Ann Norris
Level 5 Leadership and Management; Level 5 Safeguarding; qualified Motivational Interviewing practitioner. Strategic oversight, governance and safeguarding accountability.
Registered Manager
Teresa Alero Farrelly
27+ years’ experience in Leadership and Management; former Independent Reviewing Officer and Nominated Individual; extensive Local Authority Designated Officer experience. Day-to-day operational management and Designated Safeguarding Lead.
Deputy Manager
Supports the Registered Manager in the day-to-day running of the home. Provides leadership to the staff team, oversees safeguarding and care planning, supervises staff, and ensures high standards of care, compliance and positive outcomes for every child.
Residential Support Worker
Working towards Level 3 Diploma within 6 months of appointment. Builds genuine therapeutic relationships and supports children through daily life. Monthly supervision provided.
Bank / Relief Staff
Same standards as core staff. Enhanced Disclosure and Barring Service check required before commencement. Same induction, training and supervision expectations as core staff.
LEARNING AND DEVELOPMENT
Staff Training Programme
Every member of staff completes comprehensive training before working directly with children, with ongoing development throughout their time at Ashton House.
Safeguarding and child protection — updated annually
Trauma-informed care and Adverse Childhood Experiences — minimum 2-day accredited course within 8 weeks
Attachment theory and adolescent development
The PACE approach — Playfulness, Acceptance, Curiosity and Empathy
Motivational Interviewing — introductory for all; deeper continuing professional development for keyworkers
Understanding Social Emotional and Mental Health, Autism, Attention Deficit Hyperactivity Disorder and Pathological Demand Avoidance
Mental health awareness including suicide and self-harm
Safer Handling physical intervention — accredited and reviewed regularly
Missing from care and contextual safeguarding
Equality, diversity and inclusion
Health and safety, fire safety and first aid
Record keeping and information governance
Regulation 44/45 and quality assurance processes